First of all, thanks for the warm welcome and the replies.
The job in question is restoring a scooter (pimp my ride kind of job
So we collected the scooter from the customer last August. He was told we couldn't even begin to look at the job for at least a month. His reply was that he wouldn't need it over winter, so to take our time and he wanted the best of everything. He paid £1000 up front to order some of the parts needed. Work eventually commenced and he changed his mind a few times about the spec, including a very expensive paint job which needed contracting out, so he paid another £1000 towards costs. Since then, work had progressed as and when time allowed knowing he was in no rush to have it back.
He enquired how things were going around April time as the wether had warmed up, so we said he'd have it back for May, which he was happy with. Admittedly, a few of the 'trick' extras took some time so it was towards the end of May when it was complete. I contacted him first week in June as hadn't heard from him, and he read my message but didn't reply. I sent another message, asking when we could get it back to him and we haven't heard anything (message unread). My husband has tried phoning and no answer.
I'd love for this to be resolved amicably as I'm sure he'll be over the moon with the work. But we have spent over £2000 in parts alone, so not taking into account custom parts made and labour, we are well out of pocket and cash flow being very tight, could really do with the money.
If worst came to the worst I was wondering where we would stand in selling the scooter to recoup our costs, as it's just sitting taking up space. I'm really hoping it doesn't come to this but what do you think?