Yep another thread about useless couriers, but DPD definitely win the prize for the worst courier we have had any dealings with. Thankfully we don't use them, but from our experience of them delivering to us, I am amazed any one does.
In the past month alone:
1/. Their drivers have been rude and threatening to my staff.
2/. Their drivers have been rude and threatening to our customers.
3/. They have
forged signatures on claimed deliveries ...have to say the stupidity of signing them with their branch managers name says it all!
4/. They book in deliveries that then don't arrive.
5/. 5 days after all the snow had gone they were still claiming that adverse weather was the cause of not being able to deliver.
6/. Returned items back to us, that we have refused, so should be returned to the supplier (because DPD had smashed them in transit).
7/. They do not return calls / e-mail.
And Grr....Anyway, I feel better for getting that off my chest.
If you have had a bad experience with DPD Couriers, I would love to hear from you.